At OKiana, our philosophy is to strive for perfection in everything we do. We try to take the best that exists and make it even better, and when it does not exist, we design it.Our mission is to provide our customers with water treatment programs and water solutions that maximize system effectiveness through our unique combination of outstanding service, high-quality products, and superior technical expertise.
Outstanding Service
We aspire to provide the best service levels in the industry. We employ the most experienced, devoted and talented field personnel available and leave them in their territories to develop and maintain long-term relationships with our customers. We support our field service representatives with dedicated in-house professional staff who provide exemplary customer service and support.
Customer needs and requirements come first. Our process from the initial order through final delivery is configured to accommodate each unique customer requirement.
All our plants support worldwide control systems which enable us to track our plants’ performance all over the world. It enables us to see in advance if operation problems are likely to arise and to do the necessary changes even before the local technicians are aware of such problems.
Mutual Benefit
Our employees are our most valuable resource and they, along with our customers, are responsible for our success. Recruiting, developing, and retaining superior employees in a challenging and rewarding work environment has allowed us to maintain the most stable workforce in the industry.
